How do I contact the support team?

Modified on Wed, 11 Feb at 12:58 PM

Our support team is here to help you with any queries related to registration, race day, results, or general assistance.


Contact Support

You can reach our support team through the following channel:

  • Email: supportteam@mysamay.in


What to Include in Your Email

To help us assist you faster, please include:

  • Your full name
  • Registration ID or bib number (if available)
  • Event name and race category
  • A brief description of your query


Response Time

  • Our team will respond within standard business hours.
  • During peak periods or close to race day, response times may vary.


Important Notes

  • Please avoid sending multiple emails for the same query, as this may delay responses.
  • Make sure to write from your registered email ID, wherever possible.

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